customer service

Shop With Confidence

We stand behind the quality of everything we sell. Your satisfaction with our products is of the utmost importance to us. We make every effort to select and sell products constructed with the highest-grade materials.

Berkeley: 510-848-3575 Mon-Sat 10-6 / Sun 12-5

San Rafael: 415-453-0345 Wed - Sat 10-5 / Sun 12-5

Commercial and Custom Orders

We are happy to work with restaurants, wineries, museums, universities and nonprofit institutions,. Please call us for further information.

Returns

All stock items are returnable within 7 days of purchase for a full money back refund. Returns up to 30 days will receive a store credit only. Special orders (including custom finishing) carry a 20% restocking fee at all times. There are no refunds / store credit after 30 days. The customer is always responsible for return deliveries charges. 

Pick-Ups

Wed-Sat 10-5:30 / Sun 12-4:30
Please call before picking up.
No Pick-Ups on Mon-Tues as our Warehouse is closed.